HCL Technologies Limited Hiring for the post of Customer Service Executive | Walk In

HCL Technologies Limited Hiring for the post of Customer Service Executive
Date: 27th May 2015
HCL Technologies Limited Hiring for the post of Customer Service Executive | Walk In:
HCL Bserv is hiring for the post of Customer Service Executive for the year of 2015, location at Chennai. Eligible candidate can attend walk in interview on 30th May 2015, for more details check below.

Company Name
HCL Technologies Ltd
Company Profile
HCL has offices in 31 countries to provide services across industry verticals, including aerospace & defense, energy & utilities, independent software vendors, manufacturing, professional services, servers & storage, automotive, financial services, industrial manufacturing, media & entertainment, retail & consumer, telecom, consumer electronics, government, life sciences & healthcare, medical devices, semiconductors, and travel, transportation & logistics
Qualification
Any Graduate  / UG
Field
IT / BPO / Non Voice
Position
Customer Service Executive
No. Of Openings
30 Vacancies
Location
Chennai
Experience
0-1 years
Salary Scale
Rs.100000/- to Rs.150000/- per annum
Walk In date
30.05.2015
Time
10.00am to 1.00pm
Apply Mode
Walk In
Shift
Night Shift
Company Website
Job Notification
How To Apply
Interested and Eligible Candidates can attend the Walk in interview on 30.05.2015 along with updated resume and 0ne passport size photo.
Job Description
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
2.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests
3.) Meet the defined Quality Scores. Innovation & Process Improvement
4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
5.) To consistently meet or exceed CSAT parameters as defined for the process.
Venue
HCL Technologies Ltd, 73-74, South Phase,
Ambattur Industrial Estate (AMB-5),
Chennai -600058, India.


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